Excellent opportunity to work REMOTELY with a U.S.-based company. Candidates living in Mexico, Central, or South America are welcome to apply.

About the Company

Bydrec, Inc. is a California-based company that connects top Tech talent from Latin America with U.S. companies looking to expand their development teams. Learn more at bydrec.com.

Our client is a dynamic company that requires a proactive and self-assured engineer to help define and lead this project. The ideal candidate must be able to ensure their platform remains fast, resilient, and scalable, especially during high-traffic live events. This is a unique opportunity to contribute to the future of reliability at a company where uptime and user experience are paramount.

What You’ll Do 

• Optimize Performance: Continuously monitor and analyze system performance, identify bottlenecks, and implement solutions to improve efficiency and scalability across our cloud-native infrastructure. 

• Monitoring & Alerting: Design and manage robust observability systems using Prometheus, Grafana, ELK stack, and APM tools to ensure real-time visibility into platform health. 

• Incident Management: Lead incident response efforts, perform root cause analysis, and drive post-mortem processes to prevent recurrence and improve system resilience. 

• Cloud Infrastructure: Architect and maintain infrastructure across Azure and GCP, ensuring high availability, security, and cost-effectiveness. 

• Automation & Tooling: Build and maintain automation scripts and playbooks using Python and Ansible to reduce manual effort and improve deployment consistency. 

• Container Orchestration: Manage Kubernetes clusters to support dynamic scaling and seamless deployment of microservices. 

• CI/CD & GitOps: Collaborate with development teams to enhance GitLab pipelines and promote GitOps practices for reliable and repeatable deployments. 

• Cross-Team Collaboration: Work closely with Engineering, Development, and Technical Operations to align reliability goals with product and business objectives. 

Technical Requirements:

• 5+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure roles within a SaaS or cloud-native environment. 

• Strong expertise in:  
  - Azure and GCP cloud platforms 
  - Kubernetes and container orchestration 
  - Monitoring tools: Prometheus, Grafana, ELK stack, APM solutions 
  - Automation: Python, Ansible 
  - CI/CD: GitLab 

• Proven success in performance tuning, incident response, and system scalability. 

• Excellent communication and collaboration skills across technical and non-technical teams. 

• Initiative, confidence, and a builder’s mindset—ready to shape a nascent function and drive impact from day one. 
• Sense of urgency during critical incidents, as the work focuses on maintaining high availability.
• Advanced level of English

Must have skills:

• Experience using APM (Application Performance Monitoring) tools — also referred to as Observability platforms.
• Skill in leveraging logs for monitoring, alerting, and forensics.
• Expertise working with modern cloud-native environments, with experience in both on-premise and cloud infrastructure (due to the ongoing migration).